OUR BANK WILL ONLY PROCESS YOUR ORDER, IF YOU CAN VERIFY YOUR CARD.

What is a Credit Card Verification Code? Credit Card verification codes (known as CVV2 for VISA and CVVC for MasterCard) are important safety features designed to protect your credit card accounts. The code is a three-digit number that appears at the end of the account number on the back of the credit card. It helps us validate that our customer, presumably the legitimate cardholder, has the actual card in their possession when making an online purchase.

How to find the Verification Code. The Credit Card Verification Code is located on the back of your credit card in the signature strip. Find the series of numbers printed in the signature strip (where you signed your card). At the right end of the number is a group of three digits; these three digits are your Credit Card Verification Code.

USER AGREEMENT & Policy
All Videos & DVD's listed are sold from collector to collector and are not to be used for resale.

Users of the  website (http://www.germanvideo.net), agree to the following:

This website, and the products sold from this website will be used for entertainment purposes only.  
Users agree that they will honor payment for all orders placed on our website. If you do place an order, and later claim that you did not, you will be investigated and prosecuted for fraud. We investigate ALL charge backs!

Refunds will be issued only on unopened packages. Videos/DVD's that have been opened are NOT refundable, we exchange for those only for the same title ones. Refunds if any - will be given by us. If a Customer initiate a Credit Card charge back on his own, we will re-charge that Customers Credit Card and will add a $ 25.00 Administration fee to it. We may also Report that customer to our Collection Agency for full Recovery of any outstanding Balance. Customer may also be Reported to all 3 Major Credit Reporting Agency's. No returns without a returns Authorization number !

Shipments within the US are made via First Class. International shipments are made via Global Priority Mail. We are not responsible for any duties charged during shipping.All orders will be shipped after payment has cleared, usually 48-72 hours, except weekends.

We reserve the right to refuse service and or cancel or void any orders for any reason at our discretion.

If you have any questions in regards to our user agreement, please contact us at sales@germanvideo.net

All media is Imported from the United Kingdom,Germany,France,Italy and other country's. All DVDs are Region free in NTSC.

There will be no refund or exchange due to player incompatibility.Some DVD may not display correctly on Big screen TV's or on LCD screens.We will only exchange a broken DVD ones , but there will be no  money refund , only a one time exchange for the same title. By playing your order, you the Customer agrees to all Policy terms.

We offer a Free Exchange or Money back Gurantee on our Region Free DVD Players we sell for 30 days from the Day of Purchase. No warranty or Returns after 30 days.

NOTE TO POTENTIAL BUYERS OUTSIDE OF USA: Selecting Airmail Parcel Post or Economy Parcel Post via the US Post Office HAS NO GUARANTEE OF DELIVERY TIME AND NO TRACKING INFORMATION AVAILABLE. Selecting this service will be at your own risk and has no guarantee of delivery as there is NO TRACKING INFORMATION AVAILABLE FOR USPS ECONOMY PARCEL POST OR USPS AIRMAIL PARCEL POST. Economy Parcel Post can take 8 weeks or more, depending upon how long YOUR CUSTOMS agency takes to process your package. We have no control over this and WE WILL NOT REFUND for delayed or lost packages shipped outside of the USA.